Privacy Policy

This Privacy Policy describes how Pathgrid 3D Studio ("we," "us," or "our") collects, uses, and shares your personal information when you visit our website at www.pathgrid.fun, use our services, or otherwise interact with us.

We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy or our practices with regards to your personal information, please contact us at [email protected].

1. Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use. The personal information we collect may include the following:

• Personal Information Provided by You: We collect names, email addresses, phone numbers, job titles, company names, postal addresses, project requirements, and other similar information.
• Payment Information: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by our payment processor and you should review its privacy policies and contact the payment processor directly to respond to your questions.
• Technical Information: We automatically collect certain information when you visit, use, or navigate the website. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our website, and other technical information.

2. How We Use Your Information

We use the information we collect for business purposes based on the following legal grounds:

• To deliver and provide our services. We may use your information to provide you with the requested service, including processing your project requirements, responding to enquiries, and managing our relationship.
• To improve our services. We may use your information to improve our website, products, and services, including analyzing user behavior and preferences.
• To communicate with you. We may use your information to communicate with you about your projects, our services, and provide customer support.
• For marketing purposes. With your consent, we may use your information for marketing purposes, such as sending you information about new services, features, or promotions.
• For security and fraud prevention. We may use your information to protect our website, services, and users from security threats, fraud, or other illegal activity.
• To comply with legal obligations. We may process your information to comply with our legal obligations, such as maintaining accurate records, responding to legal requests, or establishing, exercising, or defending legal claims.

3. How We Share Your Information

We may share your information in the following situations:

• Service Providers: We may share your information with third-party service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, customer service, and marketing efforts.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena.
• Vital Interests and Legal Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.
• With Your Consent: We may share your information with your consent or at your direction.

4. Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect and use information about you. For more information about the cookies we use and how to disable them, please see our Cookie Policy.

5. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it. If this is not possible, we will securely store your personal information and isolate it from any further processing until deletion is possible.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk.

7. International Data Transfers

Our website and servers are operated in the United Kingdom. If you are located outside of the UK, please be aware that information we collect will be transferred to, and processed, stored, and used in the UK. The data protection laws in the UK may differ from those of your country of residence.

If you are a resident of the European Economic Area (EEA) or Switzerland, we comply with applicable data protection laws when transferring your personal information outside of these areas, including the use of Standard Contractual Clauses approved by the European Commission.

8. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the personal information we have about you.
• The right to rectify inaccurate personal information we have about you.
• The right to request erasure of your personal information.
• The right to restrict processing of your personal information.
• The right to data portability (receiving a copy of your personal information).
• The right to object to processing of your personal information.
• The right to withdraw consent at any time where we relied on your consent to process your personal information.

If you would like to exercise any of these rights, please contact us using the contact details provided below. We will respond to your request in accordance with applicable data protection laws.

9. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child, we will promptly delete it. If you believe we have collected personal information from a child, please contact us.

10. Third-Party Websites

Our website may contain links to third-party websites and services. We have no control over these websites and services, and we are not responsible for their privacy practices. We recommend that you review the privacy policies of any third-party websites and services that you access through our website.

11. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date and the updated version will be effective as soon as it is accessible. If we make material changes to this Privacy Policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

12. How to Contact Us

If you have any questions or comments about this Privacy Policy, you may contact our Data Protection Officer at:

Pathgrid 3D Studio
Office 220, c, Kensington High St
London W8 6SN
United Kingdom
Email: [email protected]
Phone: +447494842947

13. UK and EU Data Protection Authority

If you are a resident of the United Kingdom or the European Union and you are dissatisfied with our response to your data protection concerns, you have the right to lodge a complaint with your data protection authority:

For UK residents: Information Commissioner's Office (ICO), https://ico.org.uk

For EU residents: The European Data Protection Supervisor (EDPS) or your local data protection authority.